ONE STOP APPLIANCE REPAIRS, LLC - Privacy Policy

Last updated: 12/25/24This Privacy Policy describes how ONE STOP APPLIANCE REPAIRS, LLC (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from https://onestopappliancerepairs.com/ (the “Site”) or otherwise interact with us (collectively, the “Services”). By accessing or using our Services, you agree to the collection, use, and disclosure of your information as outlined in this Privacy Policy. If you do not agree, please refrain from using our Services.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or other reasons. Updates will be posted on this page with a revised “Last updated” date.

Information We Collect

Information You Provide Directly

We collect personal information that you provide directly to us, such as:

Contact Details: Name, address, phone number, and email. Order Information: Billing and shipping addresses, payment confirmations, and details about your purchase. Customer Support Information: Messages and inquiries sent through our Services.

Information We Collect Automatically

We automatically gather certain data when you interact with the Services (“Usage Data”), including:

Device and Browser Information: Type of device, browser, and operating system.IP Address and Network Information: Your IP address and details about your internet connection.Usage Patterns: Interactions with our Site, such as pages visited and features used.

To collect this data, we use cookies, web beacons, and similar tracking technologies. You can manage cookie preferences through your browser settings, but some features of the Services may not function properly if cookies are disabled.

Information from Third Parties

We may receive information about you from third parties, such as:

Service Providers: Payment processors, delivery services, and analytics platforms.Advertising Partners: Data about your interactions with our advertisements.

How We Use Your Information

We use the information collected for various purposes, including:

Service Delivery

Process payments, fulfill orders, and manage returns.Send notifications regarding your account, purchases, or transactions.Provide customer support and respond to inquiries.

Marketing and Advertising

Send promotional materials and offers tailored to your interests.Display personalized advertisements based on your preferences.

Security and Fraud Prevention

Detect and mitigate fraudulent or malicious activities.Protect the security and integrity of our Services.

Compliance and Legal Obligations

Fulfill legal requirements and enforce our terms of service.

How We Share Your Information

We may share your personal information in the following circumstances:

Service Providers: To vendors who perform services on our behalf, such as payment processing, order fulfillment, and analytics. Business Partners: With partners for joint marketing efforts or to improve Services. Legal Compliance: When required by law, such as in response to subpoenas or court orders. Business Transfers: In connection with mergers, acquisitions, or sales of assets.

Your Choices and Rights

Depending on your location, you may have rights regarding your personal information, including:

Access: Request details about the personal information we hold about you.Correction: Request correction of inaccurate or incomplete data.Deletion: Request deletion of your personal information.Opt-Out: Manage preferences for marketing communications or opt out of targeted advertising.

To exercise these rights, please contact us using the details provided below. We may require verification of your identity before fulfilling your request.

Children’s Privacy

Our Services are not directed to children under 18, and we do not knowingly collect personal information from children. If you believe a child has provided us with their personal information, contact us to request its deletion.

Data Security

We implement appropriate security measures to protect your personal information. However, no system is completely secure, and we cannot guarantee absolute security.